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Problem with extracting files from ZIP archive.

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ConorrMurphy View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote ConorrMurphy Quote  Post ReplyReply Direct Link To This Post Topic: Problem with extracting files from ZIP archive.
    Posted: 14 Jun 2016 at 10:36am
Need help restoring backup files which were created by genie backup manager software.

I have lost some of the sequential files in the overall backup sequence.

The software vendor knowledge base claims that the almost 2-gig backup files are really

a zip file and should be able to unzip with any winzip type utility.

Problem and a question is:  I get the zip files, unzip them and all files come out great but with

an extra extension.   For example document.doc gets extracted as document.doc.genc file.

I rename the file to document.doc and even though the file size, creation date is fine the

file is unreadable.  This applies to all files extracted this way.  anyone had any experience with this?

Or what is a good zip un-corrupt utility out there?

 

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MarcelBlazek View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote MarcelBlazek Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 2016 at 9:06am
Providing you have the professional version, and hopefully at least version 6.x.  Open Genie Backup and go to Tools/Advanced Tools/Genie Eyes and decrypt all the backup files after unzipping them (by changing the main file extensions to .zip).  This process will decrypt and make your files usable.

If that doesn't help, then the only option is to try to recover the files using ZIP Recovery Toolbox. I think that you will be able to save at least some files if not all. http://www.oemailrecovery.com/zip_recovery.html

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MarcelBlazek View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote MarcelBlazek Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 2016 at 9:08am
Also I hope this recommendations can help you somehow.

https://social.technet.microsoft.com/Forums/windows/en-US/7c63fb2a-002a-436e-96e5-0a2bf114b3e2/how-to-recover-damaged-zip-files?forum=itproxpsp



Edited by MarcelBlazek - 25 Jun 2016 at 3:55pm
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ConorrMurphy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ConorrMurphy Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2016 at 2:45pm
I am very grateful for your advice. Thank you very much! The issue has been resolved.)

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