Customer Reviews and Ratings
Customer Rating
4/20/2025 3:06:59 AM
Excellent experience!!!!
CPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 165 @ 1080P / 135 @ 1440P
Call of Duty: Black Ops 6: 210 @ 1080P / 160 @ 1440P
Customer Rating
4/19/2025 5:42:06 PM
This is my third PC order with CyberPower and the whole experience has improved with each order. The options have improved as the years have gone by. The PC arrived with no damage of any kind due to the awesome packing.. I also thank the person that read the notes and sent all the extra cables and parts as I requested, turns out I needed an extra PCiE cable, and the extra cables were there as requested.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GIGABYTE Radeon™ RX 9070 XT GAMING OC 16GB GDDR6 Video Card(Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB (AMD EXPO SUPPORT CL30) BLACK)
Customer Rating
4/19/2025 3:42:51 PM
This is my 3rd purchase from Cyberpower. I’ve never been happier with the product, support and shipping. Thank you for being one of the best options for pre-built gaming PC’s. I look forward to my 4th purchase ??
CPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Team T-FORCE DELTA RGB [WHITE])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 165 @ 1080P / 135 @ 1440P
Call of Duty: Black Ops 6: 210 @ 1080P / 155 @ 1440P
Customer Rating
4/19/2025 9:10:44 AM
I think my only complaint is that I wasn't able to specify two different size case fans when making the order, but thankfully, the team that put my computer together installed the 120mm fans I selected, and also 2 140mm fans of the same brand where it was necessary. The cabling is great, and all of the fans are oriented in the proper direction to maximize cooling. I haven't had any issues with this build, and the custom experience was good end-to-end.
CPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) (AI-Powered Graphics)
MEMORY: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 165 @ 1080P / 135 @ 1440P
Call of Duty: Black Ops 6: 210 @ 1080P / 160 @ 1440P
Customer Rating
4/19/2025 7:11:33 AM
My biggest issue is having all those options on the site for a computer and yet everything I wanted was out of stock or on backorder for a month. There is no warning before hand. My rep that assisted me did a great job. i'm sure I annoyed the shit out of him and he stuck with me. It took a lot of work but we were able to figure out what you had in stock and available that we could get my PC out asap... Sadly I didnt get the PC i wanted but had to settle for the PC i got.
CPU: Intel® Core™ Ultra 7 Processor 265KF 8P + 12E 3.9GHz [Turbo 5.5GHz] 30MB Cache LGA1851 [w/o Integrated Graphic]
GPU: GeForce RTX™ 4060 Ti 16GB GDDR6 Video Card (DLSS 3.0) [AI-Powered Graphics](Single Card)
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 145 @ 1080P / 95 @ 1440P
New World: 125 @ 1080P / 80 @ 1440P
Call of Duty: Black Ops 6: 160 @ 1080P / 75 @ 1440P
Customer Rating
4/19/2025 2:44:20 AM
Arrived damaged.
CPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851
GPU: GeForce RTX™ 5070 12GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 165 @ 1080P / 135 @ 1440P
Call of Duty: Black Ops 6: 210 @ 1080P / 155 @ 1440P
Customer Rating
4/18/2025 11:56:32 PM
No updates on the progress of my purchase until I contacted sales on the day of my expected ship date only for them to tell me they didn't have a part. They could've said that it was out of stock so I could've picked another or sales could've been proactive and asked before I had to contact them if I would like to switch it.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5
GPU: MSI GeForce RTX™ 5070 Ti VENTUS 3X OC 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
4/18/2025 2:36:57 PM
PC took longer than expected to come in and my GPU or top case fans didn’t come white as they were supposed to. All things aside I’ve received quick responses from the salesman assigned to me and the PC has been working flawlessly.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5
GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD (Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 325 @ 1080P / 190 @ 1440P
Customer Rating
4/18/2025 12:49:23 PM
Great customer service and sales support. I was kept up to date with the entire process from purchase to arrival.
CPU: AMD Ryzen™ 7 5700 3.7GHz [4.6GHz Turbo] 6C/12T 20MB L3 Cache 65W Processor (Included)
GPU: AMD Radeon™ RX 6700 10GB GDDR6 Video Card (Included)
MEMORY: 16GB DDR4-3600MHZ MEMORY (Included)
Halo Infinite Multiplayer: 130 @ 1080P / 80 @ 1440P
New World: 110 @ 1080P / 70 @ 1440P
Call of Duty: Black Ops 6: 150 @ 1080P / 75 @ 1440P
Customer Rating
4/18/2025 11:18:37 AM
Machine is great! Had a hiccup with my order and was initially pretty pissed to be told very late in the build process that the graphics card I selected was indefinitely out of stock (it was the primary reason for me to buy this machine). I had to reach out to support to get them to swap in a very similar card -- this should have been suggested to me when I was told the original board was out of stock (or maybe they should do a better job managing purchases and inventory)? But it was eventually sorted out and the machine was only a week late.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5
GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD (Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 325 @ 1080P / 190 @ 1440P
Customer Rating
4/17/2025 11:36:39 PM
So happy with my pc!! Everything was great. Thank you for everything
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5
GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD (Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 325 @ 1080P / 190 @ 1440P
Customer Rating
4/17/2025 4:07:17 PM
Thank you for the great service and product! I'm very satisfied with both the performance of the device and the quality of the customer service. Everything was smooth, from ordering to delivery. I'd gladly give a solid 5 out of 5 stars. Keep up the good work!
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
4/17/2025 5:24:51 AM
The sales and service team individuals who helped me were great, I believe it was Willis and Victor. Willis helped me correct a billing issue and I was only delayed 1 day from the original estimate. However it was obvious that they were juggling too many calls/chat requests as everytime I called or opened a chat it was Willis answering. I honestly started feeling bad because I called/opened a chat probably 5-6 times just to check on the status or ask a question.
CPU: Intel® Core™ Processor i9-14900KF 8P/16 + 16E 3.20GHz [Turbo 6.0GHz] 36MB Cache LGA1700 [w/o Integrated Graphic] (Included)
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 190 @ 1080P / 155 @ 1440P
Call of Duty: Black Ops 6: 235 @ 1080P / 155 @ 1440P
Customer Rating
4/16/2025 5:09:15 PM
Not much to say about service since I didn't really interact with anyone. But the process was all really easy. Had a good sale on the prebuilt computer I got. Was easy to select what I wanted and order it. You guys had it shipped right away. Came nicely packed with everything intact and was able to just pull it out hook it up and had it up and running in no time at all.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: AMD Radeon™ RX 9070 16GB GDDR6 VIDEO CARD (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 240 @ 1080P / 190 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 295 @ 1080P / 170 @ 1440P
Customer Rating
4/16/2025 9:33:29 AM
I'm very happy with my purchase. My PC showed up, quickly and well packaged. Everything worked right out of the box!
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/16/2025 8:31:06 AM
While I prefer to build my own PCs, this the third time I've purchased from CyberPower (it seems to happen about once a decade). Their pricing compared to the competition is always strong, although with inflation and OEM pricing shenanigans no high end PCs are "excellently" priced these days. One disappointment I has was that the web description stated I was ordering a 5080 Founders Edition card and I received a bare bones PNY 5-8- instead, with no notice ahead of time (I see the description has since changed on the website). Functionally it works the same, but it doesn't mesh with the look of my build as well as the Founders card would have. Although well packed, there was also a bit of damage done in shipping. Despite selecting the spray foam option to hold things in place, the plastic CPU shroud of my AIO cooler had popped off, and the GPU had wiggled itself too far out of the slot to register when I tried powering it on. Both were easy enough fixes, but it's disconcerting when your $4k computer comes with a part broken and then doesn't seem to start on first boot. Communication on the status of my order was frequent via email, and it shipped out about a week earlier than scheduled, so no complaints there! While I hope to return to my own builds if the market ever returns to normal, I wouldn't hesitate to order from CyberPower again if I need to order a custom built PC.
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory(Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/16/2025 8:10:11 AM
Fan on aio slow. temp runs High. I need to address. ram does not run at speed listed.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GeForce RTX™ 5090 32GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory(Performance Memory by Major Brands)
Halo Infinite Multiplayer: 410 @ 1080P / 345 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 390 @ 1080P / 285 @ 1440P
Customer Rating
4/16/2025 7:30:45 AM
My main feedback for not giving a "firewall 5" rating is my new, high-end (i.e., expensive) computer does not have the basic capability to personalize RGB lighting (to include changing the brightness levels), and the Bluetooth is extremely weak (it disconnects at around four (4) feet). I've spent many hours trying to trouble shoot both issues, but both are still without resolution, even after contacting CyberPowerPC tech support. The PC itself is extremely powerful (AMD Ryzen 7 9800X3D + RTX 5080), but for the amount I paid (about $3,300), I would expect these other annoyances to not exist.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/15/2025 11:39:25 PM
Love our new editing system a ton. I would have the staff work on there customer service skills however over all so happy.
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
4/15/2025 9:30:02 PM
Only issue in the sales process was asking for card info but then asking to confirm warranty info. Almost missed completing the build as normally I am used to providing my card as last item before confirmation. I’m unfortunately still waiting to use the computer. When it arrived there was not a keyboard (not placed in box) and the glass was severely damaged and the PC had to be sent back. It is still in transit back to your CA facility.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 250 @ 1080P / 155 @ 1440P