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Random black screens!

Printed From: CyberPowerPC
Category: Support
Forum Name: Windows 8
Forum Description: Issues or Questions related to Windows 8
Printed Date: 13 Dec 2019 at 3:38pm

Topic: Random black screens!
Posted By: kilekine
Subject: Random black screens!
Date Posted: 17 Jan 2018 at 10:20pm
Just got this gaming pc today and as soon as i try to download something my monitor goes black and will return to normal every couple seconds. how to i fix this issue?

Posted By: GAN1957
Date Posted: 18 Jan 2018 at 5:40am
First post you full build specs

When you got it, did you install the MOBO & GPU drivers? is your cable OK?

Off the bat sounds like a GPU problem.

First off, I see this is your first post. If you purchased an off the shelf system it is never suggested by the membership. You need to check to see what PSU you have. Off the shelf system often have a "standard" PSU these are generally junk. They have uneven power (ripples) which is hard on components and have been known to fry systems. If you have a Corsair, Coolmaster, EVGA, Thermaltake, XFX you should be fine. If not I would suggest replacing it, the PSU affects everything in your system and is no place to skimp.

You may also have generic RAM which can be fine as long as you have no errors. A basic suggestion it to open the case and verify all components are seated & plugged it. Below is a first boot list I made up. Go through it and see if you can resolve the issue. If it still happens try going to the GPU's website and make sure you have the current drivers.

Take plenty of pictures before during & after the unboxing in case there is damage.

Remove all packing, verify all components are seated & plugged in.

Connect monitor, keyboard, mouse and internet only.

Fire it up, finish OS install, GPU drivers & MOBO drivers. Register the OS.

Download Speed Fan or HWI monitor and run during all tests to monitor temps. 
All the programs listed are free, make sure you download directly from their site
or at someplace like Major Geeks.

Download and create a bootable flash drive or CD of Memtest. Run it to verify your RAM has no errors. 
A bad sector or 2 can cause all sorts of weird issues. If it passes move on. If not find the bad stick 
and temporarily remove it.

Download and run Intel Burn In on standard, for a general stress test.

Download and run Furmark to stress the GPU.

If all is well update the OS and drivers.

Install your most used programs. 

Now I suggest "cloning" your HD and re-clone every few months or so. Then just disconnect the clone drive.
I have found out the hard way what you need to go through if a C drive fails and the multiple days
it takes to get set up again. If something does happen in minutes your back up and running
with a minimal amount of data to get back.

If you decide not to clone, at least make a set of recovery disks or back up your drive.

Finish installing printers, etc.

Your ready to go.  

Remember valor, honor, independence, family & clan; I do whenever I hear the ceol mor, the "great music" of the Highland bagpipe. I swear upon the holy iron of my dirk that I will not forget.

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