I honestly was very concerned after reading about all the issues on the forums that other members had when purchasing a computer from Cyberpower. I was extremely surprised by how well the computer was put together. I knew that there could have been damage during shipping so I took the time to take pictures as I un-boxed the computer. My computer had everything including the manuals to the case and motherboard. I even had the AMD stickers to place on the tower as well lol. The case was still wrapped in its protective plastic as well. I did take the time to make sure that everything sat well in the computer before turning it on. The computer turned on with absolute ease. Everything has been running perfectly and Aion Starcraft COD all look GREAT on the system. The only difficulty I had with purchasing was the billing and shipping address not matching which caused a headache but quickly cleared up with their phone support. The only thing after that was build time was a little long. This could just be because I was super excited to receive the computer. All in all I would highly suggest purchasing from this company to my friends.