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Pc randomly shut down and wonít turn back on

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scenci07 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote scenci07 Quote  Post ReplyReply Direct Link To This Post Topic: Pc randomly shut down and wonít turn back on
    Posted: 15 Sep 2018 at 7:37am
As the title says, I had just bought this pc about 3 weeks ago and my pc now wonít turn back on after a random shut down.
Ps Iíve checked all cords are secure and in place, power strip still gets power I tested that. I had also powered my pc from a wall outlet and still no power.
No light coming from my motherboard as well

Here is my build

BASE_PRICE: [+1595]
BLKFRISALE1: Syber K1 RGB Mechanical Gaming Keyboard w/ Kontact Blue Switches and Programmable RGB LED Lighting [+5]
BLKFRISALE2: CyberPowerPC AULA Explosive 50mm Drive Analog Gaming Headset [White & Orange] [+5]
BLKFRISALE3: 6-FT HDMI Flat Cable, V1.4, Supports 3D & 4K Resolution, Gold Plated Connector Cable [+5] (1 piece)
BLKFRISALE4: CyberpowerPC Pro Gaming Chair 300 Series (Black/Blue Color) [+99]
BLUETOOTH: None
CABLE: None
CARE1: Ultra Enhanced Packaging Solution - Protect Your Dream System During Transit [+19]
CARE2: Cooler Master Mastergel Maker CPU-Thermal Compound Optimized for Thermal Dissipation [+10]
CAS: CyberPowerPC INFERNO Mid-Tower Gaming Case w/ RGB, USB 3.0, Tempered Glass Window (Black Color)
CASUPGRADE: None
CC: None
CD: None
CD2: None
COOLANT: None
CPU: Intel(R) Coreô Processor i7-8700K 3.70GHZ 12MB Intel Smart Cache LGA1151 (Coffee Lake)
CS_FAN: 3x 120mm AZZA Hurricane RGB Fans + RGB Multi-Color 16 color LED interior light strip w/ Remote Controller
ENGRAVING: CyberPowerPC Icon Design [+19]
EVGA_POWER: None
FA_HDD: None
FAN: Cooler Master MasterAir MA410M High RGB Performance CPU Cooler with 4 Heat Pipes, Push-Pull Dual PWM Fans [+39]
FLASHMEDIA: None
FREEBIE_HD: None
FREEBIE_MN: None
FREEBIE_VC: None
FREEBIE_WAP: None
HDD: 240GB WD Green SSD + 2TB SATA III Hard Drive Combo (Plus 16GB Intel Optane Memory SSD Acceleration 2X Faster (Primary OS Drive) [+29])
HDD2: None
HEADSET: None
IUSB: Built-in USB 2.0 Ports
KEYBOARD: Cooler Master MasterKeys Pro L with Intelligent RGB 16.7 million colors CHERRY MX Brown Switches Gaming Keyboard [+130]
MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1)
MICROPHONE: None
MONITOR: None
MOPAD: None
MOTHERBOARD: ASUS PRIME Z370-P ATX w/ USB 3.1, 2 PCIe x16, 3 PCIe x1, 6 SATA3, 2 M.2 SATA/PCIe [Intel Optane Ready]
MOUSE: CyberpowerPC Standard 4000 DPI with Weight System Optical Gaming Mouse
NETWORK: Onboard Gigabit LAN Network
NOISEREDUCE1: Anti-Vibration Fan Mounts [+9]
OS: Windows 10 Pro (64-bit Edition) [+31]
OVERCLOCK: No Overclocking
POWERSUPPLY: 700 Watts - Enermax Revo DUO series 700Watts 80 Plus Gold high-efficient airflow w/ Dual Fans Power Supply [+28]
PRO_WIRING: Professional Wiring + [Black/Red] Phanteks Premium Extension Cables sleeved set [24Pin MB + 8Pin CPU + 6+2 Pin VGA] [+39]
PROJECTOR: None
RUSH: RUSH!!! READY TO SHIP IN 5 BUSINESS DAYS [+49]
SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT)
SLI_BRIDGE: None
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: Logitech S120 2.0 Stereo Speaker Set [+19] (Black Color)
USBHD: None
USBX: None
VIDEO: GeForce(R) GTX 1080 8GB GDDR5X (Pascal)[VR Ready] [+65] (Single Card)
VIVE_HEADSET: None
WARRANTY: STANDARD WARRANTY: 1 Year Parts WARRANTY
WNC: Intel(R) Wireless-AC 9260 Wi-Fi 802.11ac Dual Band 2.4 GHz, 5 GHz up to 1.73Gbps + BT 5.0 w/ PCI-E Adapter & Dual Antennas [+29]
WTV: None
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GAN1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GAN1957 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Sep 2018 at 5:12am
Not real clear. Will it fire back up and then randomly shut down? Or did it shut down and not fire up again?

Open the case and make sure everything is plugged in and seated.

If it starts back up, download Memtest and run it. 5 passes on standard. Often a bad stick of RAM can cause all sorts of issues. Will it fire with no RAM?

If it won't fire back up check the PSU. Look in the support section for the "paper clip" test. If it is dead stick it sounds like a bad PSU.


Remember valor, honor, independence, family & clan; I do whenever I hear the ceol mor, the "great music" of the Highland bagpipe. I swear upon the holy iron of my dirk that I will not forget.

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Cyber_Tech2 View Drop Down
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Location: United States
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Cyber_Tech2 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Sep 2018 at 1:26pm

I apologize this is happening to you. Give our customer support a call and they will be able to help resolve the problem your having. I hope your week is going well!

Phone: 888-900-5180


Regards, Cyber_Tech2

Tech Support 888-900-5180/877-876-4965 or 626-869-0228.

Email:[email protected]

Please email [email protected] for status checks on RMA or repairs.
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