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Missing Windows Key
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fishman463 View Drop Down
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    Posted: 21 Dec 2020 at 4:45am
Bought 2 Gamer Supreme desktops for my boys for Christmas.  Setting them up last night and I am not able to get one of them to activate Windows.  Tried every trick I can think of and no dice.  Opened a ticket and now posting here.  Does support listen on the forums or is my only recourse to call the support number?
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rediornot View Drop Down
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Points: 1562 		Post Options Post Options   Thanks (0) Thanks(0)   Quote rediornot Quote  Post ReplyReply Direct Link To This Post Posted: 21 Dec 2020 at 6:00am
my windows was activated before I got it so definitely call the number at the top of the page. 1-800-707-0393
Eluna242 case,ASUS 570x wifi,73700x,16gb 4x3000ram,gigabyte rtx2070.240 AIO push/pull led fans 1600w Lepa psu, AOC 27cqg1 144hz 1440p,WD480ssd/2x1tb M.2.F@H team 142900 come fold with us
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Mageman View Drop Down
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Points: 888 		Post Options Post Options   Thanks (1) Thanks(1)   Quote Mageman Quote  Post ReplyReply Direct Link To This Post Posted: 21 Dec 2020 at 11:21am
they don't look at forums anymore best way is to reply back to emails you got about the problem or call like Redi said
Heed most of the advise you get from forums! Do your research and make educated decision!
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jmac1066 View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jmac1066 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jan 2021 at 1:06pm
I am having this EXACT issue.  I bought a PC on Wednesday and now it is Friday.  Windows will not activate.  I sent a request in Wednesday and still have not heard back.  This is so frustrating!!!
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rediornot View Drop Down
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Points: 1562 		Post Options Post Options   Thanks (0) Thanks(0)   Quote rediornot Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2021 at 4:00am
call the help line at the top right corner 1-800-707-0393 during office hours and remember they are in California.
Eluna242 case,ASUS 570x wifi,73700x,16gb 4x3000ram,gigabyte rtx2070.240 AIO push/pull led fans 1600w Lepa psu, AOC 27cqg1 144hz 1440p,WD480ssd/2x1tb M.2.F@H team 142900 come fold with us
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adams812 View Drop Down
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Same issue on PC, purchased 1/2/2021. I submitted a request, but sitting on hold on the phone now too. You would think if they have this issue so much, which by quick google search it is pretty common, they would fix the problem before sending them out. 
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jmac1066 View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jmac1066 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Jan 2021 at 12:03pm
Originally posted by rediornot rediornot wrote:

call the help line at the top right corner 1-800-707-0393 during office hours and remember they are in California.

Ok, calling them now.  Really wish they wouldn't have that "for faster service, go online" message.  If my answers were online I wouldn't be calling.
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adams812 View Drop Down
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Points: 2 		Post Options Post Options   Thanks (0) Thanks(0)   Quote adams812 Quote  Post ReplyReply Direct Link To This Post Posted: 08 Jan 2021 at 10:52am
Were you able to get in contact with them? I do not have unlimited time to sit on hold on the phone, and no one is responding to my email support requests.
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jmac1066 View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jmac1066 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Jan 2021 at 6:43am
Nope. Someone did pick up then threw me back on hold, after 45 minutes
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Babel-17 View Drop Down
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Babel-17 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2021 at 11:36am
There's software that can read it from where its embedded on your system, but there are virus laden versions of them. Even a good one can be see by Windows as a hacking tool. Only use one if you got it from a reputable site like Major Geeks. Use it, write down the serial number, then delete the tool. Caveat emptor, I saw this among the several that they have. https://www.majorgeeks.com/news/story/retrieves_your_windows_key_with_majorgeeks_windows_product_key_recovery.html



Edited by Babel-17 - 14 Jan 2021 at 12:17pm
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