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Cannot log into cyber power at all

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Bazazr View Drop Down

Joined: 13 Sep 2020
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    Posted: 13 Sep 2020 at 10:49am
I am looking for some assistance. I recently am unable to log into my cyber power pc. I type my password and it tells me the PW is incorrect, I reset my PW and it still gives me the same error. I am able to log into the Microsoft account on their website without issues, but I try to use same PW on login screen and it tells me it is incorrect. I have tried the following:
1. Start up in safe mode, still get error when logging in
2. Tried resetting to defaults, but this requires you to login...and I canít
3. Tried to uninstall recent updates but cannot, this requires you to validate your PW
4. Just a plain on restart
5. Connected/disconnected Ethernet wire

I double checked keyboard layout and it it set correctly as well

As of now this computer is basically a useless brick pile. Any advice???

Edited by Bazazr - 13 Sep 2020 at 11:10am
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