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CyberHD View Drop Down
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Direct Link To This Post Topic: ADVANCE TSG- Test HD - Harddrive
    Posted: 11 Oct 2010 at 11:20am

Disclaimer: All guides provided are generalized information for personal troubleshooting. None of which are certified by the respective part manufacturers. Any improper installation/removal, mishandling, or negligence on your part, will be counted as physical damage and therefore void your warranty. If you have at anytime concerns or wariness please contact our technician support.

All pictures provided may differ to your own system configurations and components.

http://www.cyberpowerpc.com/company/warranty.aspx





Harddrive

Check the connection from the harddrive and the data cable that attaches to the motherboard.

Note: The silver tab on the cable are locks which need to be presed to release the connection.

 

IDE Connection. Older Optical and Hard drives uses this connection

SATA Interface (Harddrive)

SATA Interface (Optical Drive)

______________________________________________________________

1. Review over your order, check if the system was build for a RAID build. If so check the BIOS if the setting was reset. Enable the harddrive controller to RAID. 

2. Trace the cables to both the harddrive and motherboard. Ensure both are attached firmly.

3. Move the harddrive SATA cable to a different SATA port on the motherboard.

(Motherboard SATA ports)

 

4. Use a spare SATA cable if available to replace the current connector and use another SATA power connection.

5. Contact support



Edited by CyberHD - 02 Nov 2010 at 1:09pm
Regards, CyberHD
Tech Support 888-900-5180/877-876-4965
Email:[email protected]
Please email [email protected] for status checks on RMA or repairs.
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