Customer Reviews and Ratings on CyberPowerPC products
Great products and builds. Only issues I have is that I purchase the EVGA nvidia gtx 1080 ti and I did not get the Destiny 2 code that comes with the card regardless of promo & another issue was I did not get the extra screws they come with the motherboard so I have no was to screw additional hard drive or cd rom etc. and I also thought the case came with fans built in but did not and had to purchase and install them on my own.
Only real complaint was the power cable for the PSU must've been forgotten as I didn't see it anywhere in the packaging. I was able to use the one off my old 500w Corsair so it wasn't a problem though.
Very great experience, when I had questions, they got answered with in hours, awesome!!
no ability to track purchase through your system. I paid for the 3 day build, but it took longer, not a huge deal because it was still obviously a priority, however, i was lost as to where in the process we were most of the time.
The status for quality control and being shipped wasn't updated until the day after it was supposed to be shipped.
process took a little longer than i expected but in the end the computer i got is amazing and worth the wait. Thank you for everything. Very happy with my purchase.
QC of the product was poorly done. The CPU cooler was not fully tightened, which I noticed due to the CPU temperature reaching higher levels than it should. 3/4 of the LED strips are not functioning. If a case has "feet" they should not be installed before shipping. Better to leave instructions for the customer to apply them. This increases the probability of the case being damaged in shipping. One corner of the case was bent in due to the "feet" being installed in my instance.
The whole process and transaction went through with ease and didn't have any complaints on the shipping and the site was easy to follow and select all the parts I wanted.
this is my second product and have loved both experiences
Paid for 3 day rush order. Case was damaged at CyberpowerPC warehouse and on back order. Refund of 3 day rush order was only given after I contacted CyberpowerPC. No other compensation was made to me for the delay. I would of put 5's across the board if CyberpowerPC would have offered the refund before I requested it and if there was even a minimal amount of compensation added to my order such as product insurance or even a t-shirt.
Once again cyberpowerpc did a great job. This is my second purchase and I'm already looking forward to buying again. Once, I'm in need of a new laptop I'm definitely coming back. Great job!
Awesome service, it was great to have so many options to customize and make sure I got what I wanted.
The only thing I would consider improving is the tracking capabilities. My order seemed stuck at the "approved" status for nearly 2 weeks and it was concerning as it might make someone believe their order has gone ignored or lost. Otherwise, excellent across the board.
Only complaint is minor and that's the thermal take fan controller wasn't hooked into the motherboard other than that excellent all around.
I did not receive the free mouse I had chosen but overall I'm very happy with everything.
Built the system online, called customer service and asked questions about the build. He said all was okay. Ended up with duplicate wi-fi device and bluetooth.. wasted money. ALSO thought, when ordering, it would be a few days. Was a month before I received the PC but my credit card was charged the day of the order! I would have bought one off the shelf had I known there was such a wait.
You guys fucking rock!!! The speed in which i got this pc was amazing and Willis was very nice and courteous rep to work with.
Absolutely ridiculous that you can’t change delivery address to my office or hold at a ups center. I am having to take a day off from work just to accept delivery of my machine. Will never purchase from you auain
Great Price Great Graphics Very pleased
The email of not being able to deliver to another address so the order will not be processed, should not be at the end of the purchase order in the same type and color. I had to wait an extra two weeks to receive my product. It would help to have it at the start of the email, in larger print in a different color. I almost cancelled. I think I would have gotten a better deal if I waited to cyber Monday. But I have been a customer since for around a decade now and believe in loyalty.