Our Service & Support
Question & AnswerCheck the status of your order online!
Use our convenient service to help you track the progress of your order, from the time we received your order to the shipping phase. All you need is just your order number and billing zip code (for your account protection). The status is updated daily!
Shipping information
Computer Shipping Charges
| GROUND | 3 DAY AIR | 2ND DAY AIR | OVER NIGHT | |
|---|---|---|---|---|
| Shipping Time | 3-6 Days | 3 Days | 2 Days | Next Day |
| System Only | $75 | $99 | $125 | $179 |
| System W/Monitor | $125 | $159 | $195 | $259 |
| Notebook | $49 | $69 | $109 | $139 |
Please note that the shipping charge is subject to change without notification. The amount difference between shipping charges doesn't apply to shipping method upgrades/downgrades. For the up-to-date quotation, or if you need to change your shipping method, please contact your salesperson.
Every CyberPowerPC computers are built to order, so the PC can be customized to your needs. To ensure quality and performance of each computer, all of the CyberPowerPC computers will go to a 72 hours Burn-In. (48 hours of Burn-In for rush orders).
Production Time
| GROUND | 3 DAY AIR | 2ND DAY AIR | OVER NIGHT |
|---|---|---|---|
| 6-12 Days | 6 Days | 5 Days | 3 Days |
The estimated production time does not include weekends and holidays. Delays might occur on orders placed after 12 PM. Additional delays might occur due to but not limited to credit card processing, address verification, out-of-stock/backordered items, and high volumes.