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 CyberPower Forum : Support : Troubleshooting Guides
Message Icon Topic: ADVANCE TSG- Test PS - Power Supply(Topic Closed Topic Closed) Post Reply Post New Topic
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CyberHD
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Joined: 22 Dec 2009
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bullet Topic: ADVANCE TSG- Test PS - Power Supply
    Posted: 11 Oct 2010 at 10:40am

Disclaimer: All guides provided are generalized information for personal troubleshooting. None of which are certified by the respective part manufacturers. Any improper installation/removal, mishandling, or negligence on your part, will be counted as physical damage and therefore void your warranty. If you have at anytime concerns or wariness please contact our technical support.

All pictures provided may differ to your own system configurations and components.

http://www.cyberpowerpc.com/company/warranty.aspx





Power Testing

 

This is a brief explanation on the infamous paper clip test that our tech support personnel will ask you to perform if your system doesn’t respond when attempting to power on or if your system powers on for a few seconds before shutting off. Please proceed with caution.
 


1)  Please disconnect the power cord that is connected to your wall outlet or surge protector from the power supply and make sure the power switch on the power supply (usually found on the back of the power supply) is set to O or off (depressed).
 


2)  Get a paper clip and untangle it so you have two ends.

3)  Insert one end of the paper clip into the green wire of the 20/24 pin connector from the power supply and the other end into the black wire of the 20/24 pin connector (see picture).

4)  Once the paper clip has been set, plug in the power cord into the power supply and hit the power supply switch to the I or on position. The power supply fan should be spinning, and it should not power off until power switch is switched to the off position again.



Edited by Cyber_Tech2 - 15 Aug 2013 at 10:58am
Regards, CyberHD
Tech Support 888-900-5180/877-876-4965 or 626-869-0228.
Email:techsupport@cyberpowerpc.com
Please email rma.status@cyberpowerpc.com for status checks on RMA or repairs.
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