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Overall the purchasing experience was positive, but there were 3 significant problems: 1. The assembly of the computer was delayed due to parts availability and I had to call a few times to understand what was going on. You should have let me know that the shipment was going to be delayed without me calling. 2. The graphics card was LOOSE inside the computer when it arrived! Fortunately for you and for me, I know enough about computers to put it back in the slot and tighten the holding screw, and it appears that the loose card didn't damage anything else. However, this is crazy - that loose screw could have easily been a huge headache for everyone. 3. The backup drive was not configured properly to appear in Windows 7. It was installed correctly, but not partitioned for use. An unnecessary aggravation.
3/15/2010 2:09:21 PM
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Great purchase I love the computer and it was shipped with so much care. I will definitely chose Cyberpower Again
3/15/2010 1:38:23 PM
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Overall i'ts more like 4.5 - would buy again & would recommend to "gamers". Sales got a 4 ' cause I waited nine days (had to call) to find out a component was back ordered (+ month). Best part was in the techncal section of the forum that helps inform the buyers as to which components to select (& why). Tech Support answered almost immediately & solved the issue quickly & decisively (replaced video card). Think CyberPower is the #1 for gamers, like me - know the inside of a pc, but have never built one before nor do they have the time. Like moving into a new home, It's difficult and time consuming just getting setup after the build.
3/15/2010 12:16:01 PM
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Shipped faster than I thought. Great machine!
3/14/2010 12:10:36 PM
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Cyberpower is hands down the best bang for the buck sytem on the market. The websit easy easy to use, the choices are abundant, sales team is top notch and answered all my questions and the unit got to my door in a timly manner. I did not have time to build my own PC and this was an excellent choice. My next PC will be another CyberPower.
3/14/2010 6:38:53 AM
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This is the second PC I have purchased from Cyber power and as expected this one is sweet! You can build your own for $50 less if you wish but that wont have a warranty and you have to get all the crap and build it. It's a no brainer if you ask me. I will always buy from Cyber Power. I still have the Pc I purchased from them 6 years ago and it was still going strong. I did just gut it though as it was for gaming and needed some upgrades.
3/13/2010 8:13:52 AM
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very nice web site you can get all most any thing you want for a good price pre built.the only thing i have to gripe about is the amount of time it took for them to get my pc to my door.all most one month because of poor communication on a small back order of mem i would have gotten other if i was informed of it but i wasn't just to speed things up.i was never called to make another choice or was even told of it i called after the second week and had to find out by me calling them,if i could have made another choice it would have taken 7 days or more of my order time and that's allot,great pc came in great shape, ran fine right out of the box, haven't had the first problem from it ,very good build,i would recommend cyberpower to anyone who just don't have the time to build there own pc but have the knowledge to pick out the parts they want.good job ..
3/13/2010 5:20:33 AM
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I found your web site easy to use. The PC was exactly what I ordered. It is a excellent gaming machine.
3/12/2010 10:20:15 PM
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It would be useful to be able to get info about various options in a category, ie motherboard, without having to choose that option.
3/12/2010 8:45:41 PM
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In general, the website is very easy to use, the cost per item/upgrade/downgrade is very intuitive. Sections are also broken into intuitive chunks.
3/12/2010 10:01:51 AM
