Great computer system. The only issue I have is minor. The led strip that came with the computer has spread terminals where it plugs in. It was not working when I received the computer. I had to tape the connector at an angle to get the led strip to light up
Great except I ordered laptop with 16 GB RAM and was sent 8 GB RAM.....very big hassle to call and try to get the memory I paid for...
Love my new setup! really fast! but now for the rub... the pc didnt have any packing foam on the inside of the case and one of the fans are already making noise after 3 hours of being on. And on start up keeps saying the cd drive isnt responding.
processing the order took longer than other online purchases but everything else went very smoothly
The bonuses are not easy to use. I bought an SSD but was not given my HDD for free even though that was the ongoing deal. It seems that it may have relied on a specific combination purchase, but I wanted a specific NVMe SSD. It would be nice if the bonus made this clear. The green man gaming one was also a bit clunky and lame--wasn't clear I needed to add the bundle to my cart and then apply code to make a $0 purchase to get a bunch of meh early access games. Free is good, but definitely not a real $80 value (not $80 I would choose to spend).
I've purchased four computers from you guys in seven years. You guys always provide a very clean/professional build and I understand that I pay extra for that. The parts mark-up isn't too bad as opposed to buying them and assembling it myself on newegg but perhaps could be a bit better. My only quarrel is with the shipping. It took me 24 days to get my computer, including non-business days due to a lack of stock for my case that nobody informed me of. It was worth the wait however because I got a beautiful PC that is better than any I have ever seen before. I'm sure in three years I'll be back again to order another one.
Fantastic, but had to call to ensure that it could be picked up at the UPS site, since I wouldn't be home for it to be delivered.
I was concerned about my delivery date due to a move, but Justin Shen was amazing and kept me on communications. Due to this. I knew things would work out...he was great and a big reason i' d recommend CyberPower!
It should be noted that the configuration was selected for me by a friend of mine, with a certain input from myself.
Everything came fast and im very satisfied witg my purchase but the mouse i ordered with it Never came and thas sucks but other than that everything was great
Need DVI to DVI cable, but inside VGA to VGA!!! this is a PROBLEM!
This was my first time buying a gaming computer (or a desktop of any kind). Though it was at first a little confusing, I was able to get the computer I needed and get it running without needing to contact customer service. Overall, I am quite pleased!
The HDMI Port on back of the tower had blockage of (2) metal tabs- It was an easy remedy but cost Cyberpower a point in quality control, otherwise I got what I expected and it was delivered when the company said it would be received.
The only thing that would? need to be addressed would be the packaging. My new machine arrived with minor damage to the tower. Nothing that interferes with performance, but it was a little disappointing to open my first game pc to find a crack and have pieces falling out of the box. So I would look into better packaging. The machine runs great and I could not be happier with its performance.
Everything is fine, but the case arrived with a huge dent on top. Luckily no internal parts were damaged, so no return was attempted.
A keyboard that I ordered has been shipping for around a month now and I never received the lighting for my computer despite receiving the controller for it.
Smooth experience from me. Quick response times for customer support.
My computer needed a DVI cable to work with monitor. Tried HMDI and VGA, but no luck.
This is she second time using cyberpowerpc I had a laptop built and delivered almost 10 years ago and shipped to Iraq while I was deployed the computer is still running even after a 2 harsh years in the desert that is why I will only buy from you soon I will need a newer laptop
Everything was amazing except there is no communication. Your updates are horrible and the help desk is even worse. But overall is really great and I am very satisfied with my pc.