Technical Service and Support
All CyberPowerPC computer systems come with three year limited warranty and free lifetime phone support from the invoice date. CyberPowerPC Inc. provides the highest quality computer solutions and guarantees customer satisfaction. Our support staffs are highly trained. We are capable of accurately diagnosing your computer hardware or software related problem.
All CyberPowerPC Windows 10 systems have been tested for the Windows 10 Creators Update and can accept the update.
Learn more about the Windows 10 Creators Update here
Information on support for Windows 10 S and compatibility here.
Use the alphabetical index below to find the manufacturer of the part you need drivers for.
- Hawking Technology
- Hewlett Packard
- HIS (VGA Card)
- Hitachi Global Storage Technologies
- Human Ergonomics LLC
- Microsoft (Hardware)
- Microsoft (Software)
- MicroStar (MSI)
eRMA Replacement Parts Process
Welcome to CyberpowerPC eRMA submission tool. The below submission request links will allow our CyberpowerPC customers to request an eRMA for replacement parts online. This tool is to be used by customers that have already diagnosed the issue themselves. If you are not certain of the exact cause of the issue, please contact one of our technical support representatives either through email or phone so we can help you troubleshoot the problem. If you already know which component needs to be replaced, please choose the appropriate link below to begin your eRMA process. A technician will then contact you to provide you with further instructions for your eRMA.
For issues pertaining to your CPU, Motherboard, Computer Case, and/or RMA request for warranty service of the entire computer, please contact our technical support department so our technicians can assist you with your request.
- Video Card Replacement Request
- Hard Drive Replacement Request
- Memory Replacement Request
- Power Supply Replacement Request
- Miscellaneous Parts Replacement Request
(Blu-Ray Drive, Bluetooth Adapter, Card Reader, CD/DVD Drive, Fans, Firewire Card, Hard Drive Cooler, Keyboard, Mouse, Neon Lights, Sound Card, TV Tuner, USB Hub)