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Wireless network Card issues

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drjarman View Drop Down
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    Posted: 20 Jul 2017 at 7:30pm
I've had my laptop for about 4 Weeks. Liking the laptop for the most part but, I'm having some issues with the Wireless network card.

WNC: 
Intel(R) Dual Band Wireless 8265 AGN + Bluetooth V4.2

If I am sitting in my living room ( about 20 ft. away from the router ) the connection is very unstable. It continuously drops in and out every 10-15 minutes. When it does decide to connect i am only pulling about 20 MBS.

I can maintain a stable connection with other devices with no issues ( macbook pro, iphone, smart tv, etc.) 
I also have a USB wireless network device that i can plug into the laptop and with that my connection is perfect. It never drops and I pull about 40MBS with this 4 year old device.

I've adjusted power saving settings, updated drivers and my operating system but i am still having the same frustrating issue. As a matter of fact i've had to write this forum post twice now because the page would not load when i posted the first time -_-

So, is this a bad card or a low quality card? Just a heads up, i'm not super tech savvy. Any help would be much appreciated.

Thanks
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GAN1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GAN1957 Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jul 2017 at 5:56am
Try a clean install of the network card drivers.

Most drivers are on the support page. 
Remember valor, honor, independence, family & clan; I do whenever I hear the ceol mor, the "great music" of the Highland bagpipe. I swear upon the holy iron of my dirk that I will not forget.

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SarahBishop View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SarahBishop Quote  Post ReplyReply Direct Link To This Post Posted: 30 Aug 2017 at 9:14pm
You try to reset your network:
Unplug your modem and router's power cables.
Wait about thirty seconds.
Plug your modem back in and wait a minute for it to completely power on.
Plug your router back in and wait a minute for it to power on and connect.
Try loading a web page on your computer.
modem wifi password
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clarson View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote clarson Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jun 2019 at 3:58pm
Originally posted by SarahBishop SarahBishop wrote:

You try to reset your network:
Unplug your modem and router's power cables.
Wait about thirty seconds.
Plug your modem back in and wait a minute for it to completely power on.
Plug your router back in and wait a minute for it to power on and connect.
Try loading a web page on your computer.
modem wifi password

This only helps if the issue is an issue across several connections on the network, not just a specific point. If only one connection is having repeated trouble, then the issue isn't the network.
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