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No updates since order 2/18

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Jared5o2 View Drop Down
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    Posted: 05 Mar 2018 at 4:52pm
Anyone else order around this time having an issue?
Ordered the 18th of February. Still no movement.
No order authorization. Nothing. Shipping date is 3/8.
Doubt this will be shipped in that time considering.
Just curious or should I check and see if there’s a problem?
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Cyber_Tech2 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Cyber_Tech2 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2018 at 11:46am
If you shoot me a DM I will be more than happy to help you jared5o2
Regards, Cyber_Tech2

Tech Support 888-900-5180/877-876-4965 or 626-869-0228.

Email:[email protected]

Please email [email protected] for status checks on RMA or repairs.
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darthsauron View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote darthsauron Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2018 at 5:19pm
Hi  -  I ordered 2/12 and created a post detailing my timeline and issues (motherboard was out of stock).
The link is below but TLDR:  ordered 2/12, will be at my house 3/12.  

The build and QC takes like a day and then shipped out really fast.  If I had to guess yours would go out ~3/12


https://www.cyberpowerpc.com/forum/topic51701_post240061.html#240061
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patchworkpirate View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote patchworkpirate Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2018 at 9:51am
Originally posted by Jared5o2 Jared5o2 wrote:

Anyone else order around this time having an issue?
Ordered the 18th of February. Still no movement.
No order authorization. Nothing. Shipping date is 3/8.
Doubt this will be shipped in that time considering.
Just curious or should I check and see if there�s a problem?

I'm having the exact same issue/anxiety. I ordered on 2/12 with an expected ship date of 3/13 but there's no movement other than the order confirmation.
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Jared5o2 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jared5o2 Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2018 at 11:11am
I called today. Was assured it would be built today and ship tomorrow
Hate being a burden to these guys because I’m sure
they’re busy. Communication is key though.
Wouldn’t care if there was issues if I was notified. Goes a long way.
Hopefully your situation gets worked out,
The GPU and mobo I had selected were out of stock
with no notification to me about it. Apparently that was the delay.
A simple email saying hey this is out of stock blah blah
would help. At least I’d know and wouldn’t worry.
I’d be quite angry if I was you though considering.
Have you tried reaching them?
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darthsauron View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote darthsauron Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2018 at 11:21am
When you ordered the PC you got a rep assigned - I would try contacting them via email or phone for an update.  Going through several of these threads (and my own experience) communication from CP to the customer is not strong.  That would alleviate a bulk of the concerns I've read.  
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Jared5o2 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jared5o2 Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2018 at 7:05pm
I got an email at 7 stating that the order passed the warehouse and is being assembled.
9PM I get an email stating that it just entered the warehouse. Who knows at this point.
Really tired of dealing with it.
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