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New PC wonít turn on...

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tjm13 View Drop Down

Joined: 15 Apr 2018
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    Posted: 11 Jul 2018 at 6:35pm
I purchased my first Cyberpower pc in April 2018. First I just want to rant for a second and say I didnít hear anything about my order for over a month. Besides that, I ended up reviving my new PC at the end of May 2018.

Now on to the questions. My PC was running perfectly for the month that I have had it so far but out of no where,; one day it stopped working. Nothing touched/knocked the inside of the PC and the lights on my MOBO are still shining but when I go to push the power button. The front of my system flashes for a quick second and then does nothing. Almost like it is shorting out. Once it ďshorts outĒ, I can press the button as many times as I want an not a single light will flicker on the front of my case.

I have tried to speak with Cyberpower reps about my issue but they have been little to no help to me.

Any ideas would be great.
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GAN1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GAN1957 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jul 2018 at 5:19am
First post your full build specs.

First look at your PSU. Hopefully you don't have the "standard" one. These are noted for being a problem.

Look on the support page and try the "paper clip test" to see is the PSU is OK.

Make sure all components are seated and plugged in.

Does sound like a PSU or possibly switch.
Remember valor, honor, independence, family & clan; I do whenever I hear the ceol mor, the "great music" of the Highland bagpipe. I swear upon the holy iron of my dirk that I will not forget.

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Cyber_Tech2 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Cyber_Tech2 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jul 2018 at 11:06am
If you need help DM me and I will troubleshoot the issue for you. It sounds like the power supply might be the issue. 
Regards, Cyber_Tech2
Tech Support 888-900-5180/877-876-4965 or 626-869-0228.
Email:[email protected]
Please email [email protected] for status checks on RMA or repairs.
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