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Low Audio

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aaronways1x View Drop Down
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Joined: 18 Jan 2020
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    Posted: 22 May 2020 at 2:15pm
Ever since I got my cyberpowerpc (about 3 months ago) I have had a consistent problem that I have not found a solution for. The audio is low. I have everything turned up to the max and it is still quiet. I can hear it, but like I said it is quiet. My old PC did not have this problem and was completely fine. I re-installed windows several times and factory reset. I also tried 3 different headphones and also installed a new sound card. The same problem persists. I would appreciate any help on this.

Here are my PC specs:
  • CABLE: None
  • CARE1: Ultra Enhanced Packaging Solution - Protect Your Dream System During Transit [+19]
  • CARE2: CPU Thermal Compound - Our Cooler Master MASTERGEL High Performance Thermal Compound can improve cooling performance as well as prolong the life of your CPU. [+10]
  • CAS: Syber CUBE Series ATX Full-Tower Dual Chamber Gaming Case w/ Front, Side & Top Full Side Tempered + 5x ARGB Fans Included
  • CC: None
  • CD: None
  • COOLANT: None
  • CPU: Intel® Core™ Processor i7-9700K 3.60GHZ 12MB Intel Smart Cache LGA1151 [-126]
  • CS_FAN: Default case fans
  • ENGRAVING: None
  • EVGA_POWER: None
  • FAN: Corsair Hydro Series H100i RGB Platinum 240mm Liquid CPU Cooling System w/ Copper Cold - Extreme Performance [+104]
  • FREEBIE_CU: None
  • HDD: 500GB SAMSUNG 970 EVO Plus PCIe NVMe M.2 SSD - Seq R/W: Up to 3500/3200 MB/s, Rnd R/W up to 480/550k [-7] (Single Drive)
  • HDD2: 1TB SATA-III 6.0Gb/s 32MB Cache 7200RPM HDD [-31] (Single Drive)
  • HEADSET: None
  • INSTRUCTION: None
  • IUSB: Built-in USB 2.0 Ports
  • KEYBOARD: None [-5]
  • MEMORY: 32GB (16GBx2) DDR4/3000MHz Dual Channel Memory [+105] (Performance Memory by Major Brands)
  • MICROPHONE: None
  • MONITOR: None
  • MOPAD: Corsair Gaming MM300 Anti-Fray Cloth Gaming Mouse Mat - Extended [+29]
  • MOTHERBOARD: ASUS Prime Z390-P ATX w/ WiFi 802.11AC RGB, USB 3.1, 2 PCIe x16, 4 PCIe x1, 4 SATA3, 2 M.2 SATA/PCIe
  • MOUSE: None [-3]
  • NETWORK: Onboard Gigabit LAN Network
  • OS: Windows 10 Pro (64-bit Edition) [+31]
  • OVERCLOCK: No Overclocking
  • POWERSUPPLY: 850 Watts - Corsair RM Series RM850 80 PLUS GOLD Certified Fully Modular Ultra Quiet Power Supply [+22]
  • PRO_WIRING: Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System [+19]
  • PROJECTOR: None
  • PROMOSALE1: CyberpowerPC Elite M1 131 RGB 7-Color w/ 9 Button, adjustable Weight & lighting effects Gaming Mouse [+5]
  • RUSH: Standard processing time: ship within 5 to 12 Business Days
  • SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT)
  • SLI_BRIDGE: None
  • SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
  • SPEAKERS: None
  • VIDEO: MSI GeForce® RTX 2070 SUPER™ VENTUS OC 8GB GDDR6 (Turing) [VR Ready] [-195] (Single Card)

    If you think you might know anything to help me on this issue please reply, I am very desperate as this has been a pain ever since I got this pc.
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