Just bought a new custom built from cyberpower

Post Reply

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Muerevich Members Profile Send Private Message Find Members Posts Add to Buddy List Newcomer Joined: 05 Jan 2021 Status: Offline Points: 8	Post Options Post Reply Quote Muerevich Report Post Thanks(1) Quote Reply Topic: Just bought a new custom built from cyberpower Posted: 07 Jan 2021 at 12:30am
	As title says, I'm a bit worried, all I see is bad reviews on customer service, how are they still operating with so many dissatisfied customers?

rediornot Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 04 Mar 2015 Location: georgia Status: Offline Points: 1562	Post Options Post Reply Quote rediornot Report Post Thanks(0) Quote Reply Posted: 07 Jan 2021 at 1:45pm
	I do wish that customer service was better and more responsive but my personal experience was good when I bought the rig listed below. When the champions sale went on last year at this time I put this rigs parts together in shopping carts on both Amazon and Newegg. The accumulated parts including windows less warranty and build. Both parts lists ran between $1,500 and 1,600 US and my rig was premium warranty fully built and I got it a week early for $1,478 including tax. So my experience was good. I even got tech assist when I hooked it up to my AOC monitor improperly. I had use a DP port from the gpu to the monitor. I had not selected DP on the monitor menu at the bottom right of the monitor it was factory default to HDMI. Edited by rediornot - 07 Jan 2021 at 1:52pm
	Eluna242 case,ASUS 570x wifi,73700x,16gb 4x3000ram,gigabyte rtx2070.240 AIO push/pull led fans 1600w Lepa psu, AOC 27cqg1 144hz 1440p,WD480ssd/2x1tb M.2.F@H team 142900 come fold with us

jeffreywilens Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12 Nov 2009 Status: Offline Points: 48	Post Options Post Reply Quote jeffreywilens Report Post Thanks(0) Quote Reply Posted: 13 Jan 2021 at 7:43pm
	Look like I will get mine tomorrow or Friday. Feel free to message me and I will tell you the condition of the computer upon arrival. Keep in mind they had tremendous volume of sales the last 30 days, there are global shortages of certain components such as high end video cards, and you are reading complaints by much fewer than 1% of purchasers. I'm not happy about a 14 day delay but the price was good and I have bought systems in the past. If you live in the greater Los Angeles area, I highly recommend as (before Covid at least) you can pick up you order will call, return it for repairs if needed the same way, and talk to a live human being versus having to try to call or email. Right now, mail order anything is dicey.

Post Reply
Tweet

Forum Jump

Forum Permissions View Drop Down

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum

Find out moreabout benchmarking from UL

3DMark Time Spy is a popular and effective benchmarking tool for rating gaming performance. It is used by millions of gamers, hundreds of hardware sites and many leading manufacturers. The higher the score, the better the performance and user experience. Note that the frames per second numbers indicate the typical FPS.

Level	1
Step Into the Game	The system is capable of providing a good user experience in the vast majority of 1080p games with medium – standard settings.
Level	2
Next Level of Gaming	You can comfortably play all current 1080p games with high graphics settings. All products on level 2 and above are ready for VR.
Level	3
Kick it into High Gear	You can play all popular game titles with the same graphics setting as Level 2 and many games at max graphics setting at 1440p resolution.
Level	4
Elite Gaming Experience	Virtually all games run 60 FPS or more at 1440p resolution with highest graphics settings, and many games also run excellent in 4K resolution.

Not every system and configuration will be tested explicitly. The scores and data presented are provided by UL and are an estimate of expected performance. UL tests all hardware in controlled conditions. Benchmark results may vary on some systems but have a precision with a margin of 3 percent. Changes in software, such as system updates, driver updates, or changes to the game may affect performance. In very special cases, the device is of a nature that does not deliver consistent performance.

All PCs are tested with games running in 1080p resolution with medium quality settings. The more powerful PCs are also tested with games running in 1440p resolution with the highest graphical settings.