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CPU overheating - New system!!

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Natoli34 View Drop Down
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    Posted: 09 Feb 2015 at 3:51am
Just got a brand new gaming pc from cyberpowerPC. As soon as I started playing a game the computer shut off. When looking at the BIOS it said the PC temp was 63 degrees Celsius. I downloaded the speedfan program and it says my temp was 47 Celsius immediately after running game. Which is more likely to be correct?
I really dont want to have to risk shipping this large tower back to California from NC
I just bought new thermal paste and reapplied...it seems to drop a few degrees but still goes to 70 degrees when playing a game and will shut off.
Is this CPU cooler enough to handle? could this be the problem??
http://www.newegg.com/Product/Produ...

SPECS:
• CASE CFI BOREALLIGHT RT     
• ASUS 990FX MB & AMD FX-8320 CPU     
• VGA NVIDIA|VC-245-102 GTX 750TI 2G     
• PSU FAMOUS BRAND|GENERIC 600W 80+     
• MEM 2x4G|G.SKILL RM-317-711D BOM     
• HD 500GB GENERIC| HD-403-305 %     
• KB GENERIC| KB-159-101 R     
• DVD BRN GENERIC | CD-146-101 BOM %     
• MS WINDOWS 8.1 64 BIT %     
• AMD CPU COOLER
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Keiichi25 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Keiichi25 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Feb 2015 at 11:11am
A couple of things...

1 - Not a Windows 8 Issue. :)  This is general Customer Service and Tech Support question.  While you ordered it with Windows 8, the problem is more hardware than the OS.  Just thought you should know.

2 - Where did you get the computer?  From here or from one of the big box stores?  The specs you outline suggests big box which sometimes it may not be geared well for most thing.  So you may need to do a little tweaking hardware wise, in this case, possibly adding another fan, but you should also consider the following:

What is the case temp when you open up the guy after a shut down?  Does it feel rather hot inside.  If so, it suggests there isn't enough airflow to vent the excess heat under load or your airflow is impeded.

Inspect the CPU cooling assembly.  Make sure it is spinning when on and also take a more direct temp reading somehow off the CPU heatsink.  This presumes also it is a big box, which means no liquid cooling.

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crawler View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crawler Quote  Post ReplyReply Direct Link To This Post Posted: 09 Feb 2015 at 3:24pm
You need to get a better cooler , add fans, and get a trusted power supply.

Have you seen the fans work? Are they connected?

You cant overclock until cooling is capable. Your case can hold a 240mm liquid cooler.
Windows 10
Overclocked 3570K
570 LX cooling, push pull
Cooler Master HAF-XM case
750w Corsair TX PSU
16gb of 1866 Corsair Vengeance ram
500gb Samsung 850 EVO
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