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Constant BSOD and software crashes. PLEASE HELP

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aznMofo View Drop Down
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    Posted: 13 Nov 2013 at 5:31pm
Hey guys,
I just recently got my new Fangbook HX6 laptop last week after waiting 3 weeks for it, and things have not gone smoothly. Ever since i've gotten it I have been getting constant BSOD's relating to either the killer wireless card, or by "MEMORY_MANAGEMENT" problem. As well, ton's of software such as microsoft flash, google chrome and multiple games crash non-stop during the day.

I've updated all of my drivers that i could think off, and i'm starting to run out of ideas

It is very hard for me since I use this computer for both gaming, and for all of my school work, and it alarms me that it is will to crash at any time, especially when trying to complete my crucial assignments.

Any help will be appreciated!

Specs:ADAPTER: Full Range AC adapter 180W, AC in 100~240V ~ 2.5A 50~60Hz, DC output 19.5V, 9.5A
BAGS: None
BATTERY: 9-Cells Lithium-Ion battery pack 11.1Vdc 7800mAh 87Wh
BLUETOOTH: Built-in Bluetooth
CD: 8X DVD+/-R/RW/4X + DL Super-Multi Drive (NB-FANG-DVDRW)
CPU: Intel(R) Core™ i7-4800MQ Mobile Processor 2.70 GHz 6M Smart Cache, Max Turbo Freq. 3.70 GHz
FLASHMEDIA: Built-In 2in1 Media Reader
HDD: 240 GB Kingston HyperX 3K SATA-III 6.0Gb/s SSD - 555MB/s Read & 510MB/s Write [+192] (Single Drive)
HDMI: Built-in HDMI Port
INVERTER: None
KEYBOARD1: Built-in Full Size Keyboard w/ Red Backlight [+0]
MEMORY: 16GB (8GBx2) DDR3-1600 SODIMM Memory (Corsair or Major Brand)
MONITOR: None
MOTHERBOARD: Mobile Intel HM87 Express Chipset Mainboard
MOUSE1: Built In Multi-Touch Touch Pad [+0]
MSSDx1: None [-99]
NETWORK: Killer E2200 10/100/1000 Mbps Gaming Network Card
NOTEBOOK: CyberPowerPC FANGBOOK EVO 15.6" FHD LED-Backlit 1920x1080 Display w/ Red backlit performance keyboard with programmable keys, Built-in 720p HD webcam, HDMI Port, Li-Ion Battery, & Universal AC Adapter
NOTEBOOK_COVER: Fangbook EVO HX6 Cover
OS: Microsoft(R) Windows 7 Professional [+31] (64-bit Edition)
RAID: Non-RAID Storage
RUSH: NO; READY TO SHIP IN 5~10 BUSINESS DAYS
SERVICE: STANDARD 1-YEAR LIMITED WARRANTY AND LIFE-TIME TECHNICAL SUPPORT
SOUND: Supreme HD Audio w/ THX True Studio Pro Technology
SPEAKERS: Premium Stereo Speaker System
TABLET: None
TVRC: None
USB: Built-in 2x USB2.0 Ports + 3x USB3.0 Ports
USBFLASH: None
USBHD: None
VIDEO: NVIDIA GTX 765M 2GB PCIe Video (NB-FANG-501)
VIDEOCAMERA1: Built-in HD Webcam [+0]
WNC: 5th Generation Intel(R) Dual Band Wireless-AC 7260HMW 802.11AC, 867Mbps+300Mbps Wi-Fi + BT 4.0, Mini PCI-E combo [+32]
WTV: None

Edited by aznMofo - 13 Nov 2013 at 5:32pm
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PlaneGuy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PlaneGuy Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2013 at 5:58pm
Have you run chkdsk and memtest? You could also run SFC /scannow which will check the integrity of all your files and replace corrupt ones.
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aznMofo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aznMofo Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2013 at 6:33pm
I haven't run a memtest yet, I'm probably going to run one tomorrow night before i go to sleep and have it run overnight. I ran chkdsk and found no problems at all.

I ran sfc/ scannow and found one problem which was "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir/Logs/CBS/CBS.log For example C:/Windows/Logs/CBS/CBS.log"
I have no idea what that means, but any insight might be helpful.

I've also gotten the blue screen "IRQL_NOT_LESS_OR_EQUAL" based from my e2200 killer wireless network card, and some other random BSOD recently, but don't know what to do.

If anything ill probably go to a computer shop this weekend or something and see what my student budget can do to fix this computer.
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PlaneGuy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PlaneGuy Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2013 at 6:45pm
What does the screen say when it crashes? I need something that looks like this.

Edited by PlaneGuy - 13 Nov 2013 at 6:46pm
CoolerMaster HAF 912
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Gigabyte G1.Assassin II
EVGA 660ti 2gb SC SLI
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aznMofo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aznMofo Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2013 at 6:51pm
Most recent one was this.
On Thu 11/14/2013 1:16:18 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\111313-11481-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x1A (0x5003, 0xFFFFF70001080000, 0x48ED, 0x48EF000091DE)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

The one that had the IRQL error doesn't show up anymore. As more errors and blue screens show up ill keep updating. But basically when i checked on whocrashed last time it said the error was the e2200 card driver, which i already reinstalled.
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PlaneGuy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PlaneGuy Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2013 at 6:57pm
Well ntoskrnl.exe means somethings wrong deep inside the OS. There are a few different things to try here with instructions on how to do them. I'm just not sure how much you feel comfortable doing.

Edited by PlaneGuy - 13 Nov 2013 at 6:57pm
CoolerMaster HAF 912
Intel i7-3820
Gigabyte G1.Assassin II
EVGA 660ti 2gb SC SLI
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1Tb WD Caviar Blue
https://www.youtube.com/channel/UC-_XyQMi7fxYtgczKimW4MA
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aznMofo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aznMofo Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2013 at 7:08pm
Comfortable as in what? I'm currently trying to write an essay, but its pretty gay to get there types of errors.

I just got another blue screen just now with there details:
On Thu 11/14/2013 3:04:34 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\111313-12823-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x4E (0x99, 0x306EE7, 0x2, 0x2F5DAD)
Error: PFN_LIST_CORRUPT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the page frame number (PFN) list is corrupted.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

So now i've had around 4 different types of blue screens, and its quite annoying. Would it just be better to drop it off to a store and have someone professional do it instead.
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GAN1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GAN1957 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Nov 2013 at 5:19am
There are several programs that can help you decipher crash dump files.

I agree first run Memtest, and go from there. Especially since you did not order name brand RAM. Always suggested.

Check these links out>>>Bleeping Computer, NirSoft, Windows Error Codes

Edited by GAN1957 - 14 Nov 2013 at 5:26am
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CyberHD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CyberHD Quote  Post ReplyReply Direct Link To This Post Posted: 14 Nov 2013 at 5:07pm
I don't suggest going to a local shop. You will need to pay. This is a new notebook so let us take care of it if you are unable to solve this issue.

One thing to check if the BSOD references the killer nic, is open the Killer network manager software if installed. If you have an option for APP MODE, choose APP MODE. Also, i believe in Advanced there is an option for application control. Try to disable that feature.

If problem persists, contact tech support for further assistance.
Regards, CyberHD
Tech Support 888-900-5180/877-876-4965
Email:[email protected]
Please email [email protected] for status checks on RMA or repairs.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aznMofo Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2013 at 8:38pm
I'm planning on running a memtest tonight before i go to sleep. Is there anyway to do this through the bios, since i've overheard you can without downloading an external application.

As well, since im in no possibility at this point to ship it all the way back to california to get it fixed, is there any other options for repair wise?
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