Customer Reviews and Ratings on CyberPowerPC products
This is my second PC ordered online and I very much enjoy the ability to customize the pc for what I am looking for. The only issue I have had so far was my wife's PC freezing rarely. I have not had to send anything back or repair anything yet. I got free shipping for Cyber Monday and shipping has always been on time. I will definitely be looking to Cyber Power for any new PC's in the future.
Everything got here as expected. Contacted customer service for simple question, wait was 20 minutes but once I got technical sopport they were very knowledgeable and friendly. Highly recommend.
Was a little bumpy at first with having to send in an ID for confirmation just to buy, but after that everything went smoothly. It even came a day early. And it works just as I'd expect it to
It was a pleasure doing business with CyberPowerPC. The sales representative, WILLIS L. was attentive and always kept me informed with the build progress. Build quality was great and packaging was on point. Thank you for a great overall experience and I will make sure to pass it on to friends and family. The only issue I have is I purchased a CYBERPOWERPC Skorpion K2 RGB Mechanical Gaming Keyboard and one of the keys has a decent chip on its side (The "H" key). Strange because the packaging was very secure and well packed, so not sure how it could have happened during shipping. Anyway, thank you very much!
Amazing products, great quality, fast shipping, and overall an amazing experience. Hopefully i do not run into issues in the future but so far i will recommend this company to others
Keep up the great service.
I can’t comment on everything because it’s a gift for my son so I haven’t taken it out of the box. But communication with the seller was great and I would buy again due to excellent customer service.
Just received the pc this week. Overall very impressed with the quality of the sales experience and the unit came in perfect. I like being assigned a go to person who is my main point of contact for issues. So far so good!!!! Thanks.
I dont like the fact that if I missed my delivery that I could not pick it up my self at a UPS local location
For builds with multiple mounting options it would be nice to be able to choose fan/rad/drive locations.
I can't review on product quality yet. I am working out of town right now. The wife took a picture of the box in the house. Until I can get home and power up the computer I can't review product quality yet. Delivery is on UPS part. I paid for duties and taxes over the phone and got a emailed receipt. Upon delivery the UPS guy did not accept the receipt and my wife had to pay another $300 for delivery, taxes and duties. So i paid a total of $600 for duties and taxes. I had to pay twice even though it was $300. BS
Everything about my order went smoothly and easily with the exception of I did not receive everything I purchased.
Tracer II 15 VR comes with built in RGB keyboard, and while I can understand not having the software already installed on the machine, there was no mention of where to get the software for it and required multiple attempts to get the right software to control the LEDs. Also, come up with a better verification code, all of the hard to read letters are ambiguous letters such as S / 5 2 / Z.
One tiny complaint, they forgot to include our HDMI cord that we purchased...no biggie.
The pc hasn’t arrived yet but I assume it will great.
Everything up to the delivery was amazing, the updates were helpful and useful keeping pace, put upon time when the computer was to be sent to my house, it was left out in the snow for an hour and none of my family were even at home to sign it, this has not encouraged me to use UPS.
The system is great, I installed my GTX 1080 ti founders edition graphics card and it is exceptionally fast. I guess I expected the case to have drive bays, but it did not. I disconnected the blue lights already. Overall the computer is awesome.
Overall I am glad with the purchase and the system that was delivered. The only negative thing was that the power cable was not included so I had to get a credit for that and buy one myself.
Ordering was simple and easy. Price was reasonable compared with other retailers. Website is easy to navigate.
We had a problem with the original ship date, and just emailed to change it. Steve D. was very kind and expedited the shipping. The only real item I had a problem with was all the options and upgrades available for the computer systems. We could have used a little more guidance for those parts. Overall the computer is running great. VR HTC Vive system was easy to set up and has been the hit of our holiday get together so far.