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Customer Reviews and Ratings on CyberPowerPC products - Gaming Laptop Tracer III 15 Xtreme VR 300

Customer Rating

No issues so far.

12/3/2018 4:16:23 PM
Customer Rating

11/18/2018 2:06:29 PM
Customer Rating

10/27/2018 1:47:25 PM
Customer Rating

Everything was exactly as I ordered and works great - except for some reason the audio driver for this laptop does not have the ability to disable SPEAKERS when a HEADPHONE is pulled into the jack. Meaning sound will ALWAYS play through both the SPEAKERS and HEADPHONE JACK (unless you switch to an external audio source, like HDMI or a USB audio controller).

10/5/2018 5:26:50 PM
Customer Rating

The appearance is nice, and the keyboard is comfortable to type. Keys make a clicking sound when you push them, which is somewhat fun for me even though I prefer a more quiet keyboard. Here is what happened to me on the first day with this laptop. TL;DR: The computer was not ready to use. I connected the PSU and turned on the computer, and I first noticed that a little bit of light was leaking from the bottom right of the display. It was not a big deal because I did not see it unless it was completely black. And honestly, I did not want to wait for another 2 weeks to have it replaced even if I could. After that, I found the mousepad was not working. I actually expected this to happen after reading the reviews of previous Tracer laptop owners, so it was okay. Because I did not have a wired mouse, I proceeded the initial Windows setup with the Tab and arrow keys. Halfway through, when I needed to type my username, I realized that the alphabet and numbers on the keyboard did not work. Hitting the power button did not fix it. I then tried a forced shutdown, which magically solved the problem. Finished the startup and tried to pair my Bluetooth mouse. However, the Bluetooth (and also wifi) setting was grayed out. I then read the manual again and found the "Radio" On/Off key (Fn + F4). The key surprisingly made the setting available. Now that the mouse was working, I searched online to activate the silent mousepad and landed on a forum article (https://www.cyberpowerpc.com/forum/tracer-3-touch-pad-drivers_topic52665.html). I downloaded and installed the driver as suggested, and phew, it became alive. I feel that the trouble I had may not be acceptable for many users. I also don't know everything about this computer yet. Hopefully, the tech support team can help us out when we struggle.

9/5/2018 10:28:32 PM
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