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 CyberPower Forum : Hardware : Laptop |
 Topic: Games cause system shutdown after Win 7 upgrade |
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lazydivey
Newbie 
Joined: 03 Sep 2008 Online Status: Offline Posts: 6 |
   Topic: Games cause system shutdown after Win 7 upgradePosted: 17 Nov 2009 at 1:28pm |
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I bought my laptop from cyberpower a couple years ago and now I'm having a strange problem after upgrading from Vista to Windows 7. Certain games that previously had no problems running are now causing a complete shutdown with no BSOD. The games in question are Dragon Age Origins and The sims 3. Other games seem to run perfectly fine but for some unknown reason those two cause a complete shutdown after about five minutes of playing. I've checked event viewer and nothing is reported after the shutdowns. Any ideas what is going on here?
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Jason
Newbie
Joined: 14 Nov 2009 Online Status: Offline Posts: 21 |
Posted: 17 Nov 2009 at 1:42pm |
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I have a friend that is running Dragon Age on a cyberpower pc with windows 7 (was windows vista). Doesn't seem to be having any notable problems with it.
Might check your hardware drivers and update them. Often times, a complete and sudden shutdown (like you unplugged it from the wall) can mean something is overheating. Download RealTemp and keep an eye on your temps if you are not already. I'd recommend doing the above two things, as well as seeing if there are any newer patches for the games in question. |
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lazydivey
Newbie
Joined: 03 Sep 2008 Online Status: Offline Posts: 6 |
Posted: 17 Nov 2009 at 1:46pm |
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I've updated all of my drivers...checked the heat (which is somewhat normal) and did a cpu stress test with no shut offs.
The games are up to date. |
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hunter2618
Senior Member 
Joined: 24 Nov 2008 Location: United States Online Status: Offline Posts: 2819 |
Posted: 14 Jan 2010 at 7:35pm |
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re-install the games with no updates or patches
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Paragon Backup & Recovery Free Edition http://www.paragon-software.com/home/db-express/ pc wattage calculator http://www.antec.outervision.com/
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CyberHD
Senior Member
Joined: 22 Dec 2009 Online Status: Offline Posts: 1487 |
Posted: 15 Jan 2010 at 9:20am |
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lazydivey
Like what hunter2618 suggested reload the games again. I would still monitor the temperature careful since both those game do stress the videocard quite heavily, especially within a notebook. If you're still having issue PM your customer number to CyberHD. Edited by CyberHD - 15 Jan 2010 at 9:20am |
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Regards CyberHD
Tech Support 888-900-5180/877-876-4965 or 626-869-0228. Email:techsupport@cyberpowerpc.com Please email rma.status@cyberpowerpc.com for status checks on RMA or repairs. |
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Rhyalus
Senior Member
Joined: 11 Jun 2009 Location: United States Online Status: Offline Posts: 736 |
Posted: 16 Jan 2010 at 7:54am |
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Do a search in the internet for your video card, win 7 and BSOD... there might be an issue with the drivers - in fact, you may need to downgrade if there is a known issue....
R
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Intel i7 950 GA-EX58-UD4P Asetek LCLC 6GB DDR3 1TB SATA-II 2x SONY 20X DVD EVGA GTX 295 CM Storm Sniper http://www.cyberpowerpc.com/forum/forum_posts.asp?TID=5208 |
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