Frequently Asked Questions
Category
- »Catalog
- »Contact Us
- »Driver and Manual Download, Upgrade
- »Ordering
- »Payment
- »Returns
- »Shipping
- »Technical Issue
- »Web Content/Information
If you still have further questions or concerns, please contact our customer service at
(800)707-0393.
If you have any questions or comments to our FAQ page, please click here
Returns
- Can I get my money back if I get a defective PC?
- Can you tell me the return-shipping procedure?
- Does Cyberpower subsidies shipping cost for defective merchandise?
- How long does it take to show the refund/credit to my credit/debit card
- What address should I send my return to?
- What is a RMA number and how do I request it?
- What is the standard return policy for CyberPower products?
Top 10 Articles
- How long does it take to process an order?
- Driver and Manual Download
- Can I update my order after it has been submitted?
- When I check my order status, why didn't my order go through Quality Control?
- Shipping and Production Information
- What type of payment methods does CyberPower accept?
- What happen if an item is backordered?
- Why was my order being cancelled or voided?
- Can I check my order status online?
- I did not see or get a confirmation receipt for my order. Did CyberPower received my order?
